As much as we want you to have a seamless time using The Bet Machine there may be times when something doesn't quite go as expected. When this happens we need your help to find out what happened.


One way you can help is by providing the Bet Logs. This is a TEXT File created on a daily basis that records everything of note TBM does. This includes any attempted bets and database entries/ edits. Alongside each entry is a date time stamp.


           




If you have a query that you would like us to look at you can forward the Bet Log to us which will assist with debugging.


Actual screen shots where relevant are also invaluable.


Any issues regarding the software itself contact support@thebetmachine.com