What is the minimum specifications needed to run The Bet Machine ?

Both Gruss Betting Assistant and TBM Software are built and designed for Windows. The minimum Windows required is Windows 7 onwards. There should not be any issues running Gruss or TBM on any modern computer.

How many computers can I install TBM Software on ?

Each TBM Subscription gives you 2 Licenses for the account holder only. This means you can download and register TBM on 2 different computers. If you need more than 2 Licenses please contact support and each case will be dealt with on its own merits. If you need to move a license to a different computer contact support who will be able to assist.

What happens if I cancel my TBM Subscription ?

If you cancel your TBM Subscription you will still have access to the software until the subscription that you have pre-paid for runs out. If you are using your trial period the access will be removed within 24 hours. 

Do I need a seperate TBM subscription to link to Gruss Betting Assistant for Betdaq ?

No. There is no additional cost.

I have an issue with TBM Software. How can I raise this ?

All Software and TBM Subscription issues contact us directly at support@thebetmachine.com

I set up the software exactly as described this morning. I came home this evening to find no bets had been placed ?

Make sure the computer has sleep mode disabled. Read more on disabling sleep mode.

I am unable to download the software. My computer anti-virus prevent its from downloading ?

You will need to either whitelist the software or turn off your anti-virus. Google is your friend.

The software is completely virus free. If in doubt you can scan the setup file here - https://www.virustotal.com/en/ 

This website is a subsidiary of Google that checks individual files using over 50 different virus scans.

I am unable to connect to Gruss Betting Assistant.

Make sure the COM Server is enabled in Gruss. Learn How

If you still cannot connect try changing the Port Settings. Learn How